Customer Service Case Study #4 — SkillChampp

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Customer Service Case Study #4 — SkillChampp

Customer Service Case Study #4

Customer Service Case Study #4

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Welcome & Getting Started
Section 1
- Welcome / Why This Course
  06:29
Understanding E-Commerce
Section 2
Website Fundamentals
Section 3
- Understanding Website Backend & Frontend (Storefront)
  02:58
- Working in Backend / Dashboard / Admin Panel
  06:28
Product Description Writing / Copywriting
Section 4
Product Photo Editing & Resizing - Using Different Tools
Section 5
The Essentials of Store Administration
Section 6
Customer Service: Resolving Issues & Retaining Customers
Section 7
Earn Online: Mastering Freelancing & Selling Skills Online
Section 8
- What is Freelancing
  03:56
- How to Sell Your Skills Online
  05:08
- Freelancing Platforms: Where to Sell Your Services
  12:58
- Optimize Your Upwork Profile for Maximum Impact (Part 1)
  32:16
End of the Course
Section 9
- End of the Course
  03:47

Crafting and Importing Product Reviews

Order Processing & Shipping Labels

Returns & Refunds: Processing, Store Credits & Exchanges

Creating and Using Barcode Labels / Stickers

Customer Service Case Study #4

Optimize Your Upwork Profile for Maximum Impact (Part 2)

Craft Job-Winning Proposals That Stand Out

Apply Strategically to Win High-Paying Contracts

Working with Direct Clients

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